1. Device Categories
1.1. Knowledge Worker Devices
Android Enterprise Recommended knowledge worker devices are designed to meet the needs of professionals and knowledge workers, delivering a standard set of hardware, software, deployment and update specifications. These devices are meant to be used by a single employee and managed through an enterprise mobility management solution.
1.2. Rugged Devices
Android Enterprise Recommended rugged devices are designed to perform in harsh working conditions and stay up to date over long deployments. These devices offer a standard set of hardware, software, deployment and update specifications and also meet requirements for drop-testing and ingress protection. These devices can be used by a single employee or shared between employees.
2. Android Enterprise Recommended - Knowledge Workers - 9.0
2.1. Operating System
Android 9.0+
2.2. Minimum device specifications
2 GB
32 GB
1.4GHz
8+ hour (active)
2MP / 8MP
64-bit
2.3. Bulk device enrollment
- Zero-touch enrollment
- QR code (If device includes camera)
- NFC (if device is NFC-enabled)
2.4. UI/UX
- Contacts
- Downloads
- Play Store
- EMM app (if bundled in the system image)
- Camera
- Contacts
- Downloads
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
- Contacts
- Dialer
- Settings, etc.
Use standard branding and strings
Devices must adhere to standard provisioning screen flows
Device must comply with the defined Work Profile Experience including the following:
- Work apps must be grouped into a single UI container, as follows:
- Device must either have a Personal and Work apps tab or
- Provide a pre-populated Work Folder containing all pre-loaded Work applications.
2.5. Services
90-day security updates
Support current shipping release + one letter upgrade
Unlocked device must be available for purchase by enterprise customers through either:
- A 3rd-party distributor
- Direct from manufacturer
* Devices that are targeted exclusively for one specific country may apply for an exemption.
3. Android Enterprise Recommended - Knowledge Workers - 10.0
3.1. Operating System
Android 10.0
3.2. Minimum device specifications
2 GB
32 GB
1.4GHz
64-bit
3.3. Bulk device enrollment
- Zero-touch enrollment
- QR code (If device includes camera)
- NFC (if device is NFC-enabled)
3.4. UI/UX
- Contacts
- Downloads
- Play Store
- EMM app (if bundled in the system image)
- Camera
- Contacts
- Downloads
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
- Contacts
- Dialer
- Settings, etc.
- Besides Google Play and the EMM DPC, no apps can install into the work profile or fully managed device except with express approval from Google.
Use standard branding and strings
Devices must adhere to standard provisioning screen flows
Device must comply with the defined Work Profile Experience including the following:
- Work apps must be grouped into a single UI container, as follows:
- Device must either have a Personal and Work apps tab or
- Provide a pre-populated Work Folder containing all pre-loaded Work applications.
3.5. Services
90-day security updates
Support current shipping release + one major OS upgrade
Unlocked device must be available for purchase by enterprise customers through either:
- A 3rd-party distributor
- Direct from manufacturer
* Devices that are targeted exclusively for one specific country may apply for an exemption.
4. Android Enterprise Recommended - Knowledge Workers - 11.0
4.1. Operating System
Android 11.0
4.2. Minimum device specifications
3 GB
32 GB
1.4GHz
64-bit
4.3. UI/UX
- Contacts
- Downloads
- Play Store
- EMM app (if bundled in the system image)
- Camera
- Contacts
- Downloads
- Google (if bundled in the system image)
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
If devices have additional applications that are visible in the launcher by default then the following requirements apply:
- The applications must be business- or wireless account-focused (i.e., cannot be a game or consumer-focused app).
- Contacts
- Dialer
- Settings, etc.
Besides Google Play and the EMM DPC, no apps can install into the work profile or fully managed device except with express approval from Google.
Use standard branding and strings
Devices must adhere to standard provisioning screen flows
Device must comply with the defined work profile experience including the following:
- Work apps must be grouped into a single UI container, as follows:
- Device must either have a Personal and Work apps tab.
4.4. Services
Device manufacturers must publish security update information on their websites and link to it from Google’s Security Bulletins. This includes:
- End date (month-year) through when device is guaranteed to receive security updates
- Fixes contained in the security update, including any included device manufacturer-specific fixes.
- Support current shipping release + one major OS upgrade
- Publish information about the guaranteed Android OS version upgrades that the device will receive.
Every major OS upgrade must comply with all the Android Enterprise Recommended requirements for that release to maintain the device’s program status
Unlocked device must be available for purchase by enterprise customers through either:
- A 3rd-party distributor
- Direct from manufacturer
* Devices that are targeted exclusively for one specific country may apply for an exemption.
5. Android Enterprise Recommended - Rugged Devices 9.0 - 10.0
5.1. Operating System
Android 9.0-10.0
5.2. Minimum device specifications
2 GB
16 GB
1.1GHz
32-bit
IP54 certified
MIL-STD-810G or IEC 62-2-32
5.3. Bulk device enrollment
- QR code
- Zero-touch enrollment
5.4. UI/UX
- Camera
- Contacts
- Downloads
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
Devices must adhere to standard provisioning screen flows
5.5. Services
90-day security updates
- Security updates must be made available to customers for five years from the initial ship date of the device.
- Support current shipping release + one letter upgrade
- Future dessert upgrades, including carrier certification, must be available to all Enterprise Recommended devices within 18 months of the board support package (BSP) drop.
6. Android Enterprise Recommended - Rugged Devices 11.0
6.1. Operating System
Android 11.0
6.2. Minimum device specifications
2 GB
16 GB
1.1GHz
32-bit
IP54 certified
MIL-STD-810G or IEC 62-2-32
6.3. Bulk device enrollment
- QR code
- Zero-touch enrollment
6.4. UI/UX
- Camera
- Contacts
- Downloads
- Google (if bundled in the system image)
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
If devices have additional applications that are visible in the launcher by default then the following requirements apply:
- The applications must be business- or wireless account-focused (i.e., cannot be a game or consumer-focused app).
Devices must adhere to standard provisioning screen flows
6.5. Services
- 90-day security updates
- End date (month-year) through when device is guaranteed to receive security updates
- Fixes contained in the security update, including any included device manufacturer-specific fixes.
- Support current shipping release + one major OS upgrade
- Publish information about the guaranteed Android OS version upgrades that the device will receive.
Every major OS upgrade must comply with all the Android Enterprise Recommended requirements for that release to maintain the device’s program status.