Glossary

1. Device Categories

1.1. Knowledge Worker Devices

Android Enterprise Recommended knowledge worker devices are designed to meet the needs of professionals and knowledge workers, delivering a standard set of hardware, software, deployment and update specifications. These devices are meant to be used by a single employee and managed through an enterprise mobility management solution.

1.2. Rugged Devices

Android Enterprise Recommended rugged devices are designed to perform in harsh working conditions and stay up to date over long deployments. These devices offer a standard set of hardware, software, deployment and update specifications and also meet requirements for drop-testing and ingress protection. These devices can be used by a single employee or shared between employees.

2. Android Enterprise Recommended - Knowledge Workers - 9.0

2.1. Operating System

Minimum OS version

Android 9.0+

2.2. Minimum device specifications

RAM

2 GB

Storage

32 GB

Speed

1.4GHz

Battery life

8+ hour (active)

Camera (front / rear)

2MP / 8MP

Architecture

64-bit

2.3. Bulk device enrollment

Enrollment methods
  • Zero-touch enrollment
  • QR code (If device includes camera)
  • NFC (if device is NFC-enabled)

2.4. UI/UX

Default Systems Apps - work profile
  • Contacts
  • Downloads
  • Play Store
  • EMM app (if bundled in the system image)
Default Systems Apps - fully managed devices
  • Camera
  • Contacts
  • Downloads
  • Google
  • Messaging
  • Dialer
  • Play Store
  • Settings
  • EMM app (if bundled in the system image)
Other apps
  • Contacts
  • Dialer
  • Settings, etc.
Approved Branding

Use standard branding and strings

Provisioning workflow requirements

Devices must adhere to standard provisioning screen flows

Work profile experience

Device must comply with the defined Work Profile Experience including the following:

  • Work apps must be grouped into a single UI container, as follows:
    • Device must either have a Personal and Work apps tab or
    • Provide a pre-populated Work Folder containing all pre-loaded Work applications.

2.5. Services

Security update support

90-day security updates

Major update release support

Support current shipping release + one letter upgrade

Unlocked device availability

Unlocked device must be available for purchase by enterprise customers through either:

  • A 3rd-party distributor
  • Direct from manufacturer

* Devices that are targeted exclusively for one specific country may apply for an exemption.

3. Android Enterprise Recommended - Knowledge Workers - 10.0

3.1. Operating System

Minimum OS version

Android 10.0

3.2. Minimum device specifications

RAM

2 GB

Storage

32 GB

Speed

1.4GHz

Architecture

64-bit

3.3. Bulk device enrollment

Enrollment methods
  • Zero-touch enrollment
  • QR code (If device includes camera)
  • NFC (if device is NFC-enabled)

3.4. UI/UX

Default Systems Apps - work profile
  • Contacts
  • Downloads
  • Play Store
  • EMM app (if bundled in the system image)
Default Systems Apps - fully managed devices
  • Camera
  • Contacts
  • Downloads
  • Google
  • Messaging
  • Dialer
  • Play Store
  • Settings
  • EMM app (if bundled in the system image)
Other apps
  • Contacts
  • Dialer
  • Settings, etc.
App install permissions
  • Besides Google Play and the EMM DPC, no apps can install into the work profile or fully managed device except with express approval from Google.
Approved Branding

Use standard branding and strings

Provisioning workflow requirements

Devices must adhere to standard provisioning screen flows

Work profile experience

Device must comply with the defined Work Profile Experience including the following:

  • Work apps must be grouped into a single UI container, as follows:
    • Device must either have a Personal and Work apps tab or
    • Provide a pre-populated Work Folder containing all pre-loaded Work applications.

3.5. Services

Security update support

90-day security updates

Major update release support

Support current shipping release + one major OS upgrade

Unlocked device availability

Unlocked device must be available for purchase by enterprise customers through either:

  • A 3rd-party distributor
  • Direct from manufacturer

* Devices that are targeted exclusively for one specific country may apply for an exemption.

4. Android Enterprise Recommended - Knowledge Workers - 11.0

4.1. Operating System

Minimum OS version

Android 11.0

4.2. Minimum device specifications

RAM

3 GB

Storage

32 GB

Speed

1.4GHz

Architecture

64-bit

4.3. UI/UX

Default Systems Apps - work profile
  • Contacts
  • Downloads
  • Play Store
  • EMM app (if bundled in the system image)
Default Systems Apps - fully managed devices
  • Camera
  • Contacts
  • Downloads
  • Google (if bundled in the system image)
  • Messaging
  • Dialer
  • Play Store
  • Settings
  • EMM app (if bundled in the system image)
Additional apps for work profile and fully managed devices

If devices have additional applications that are visible in the launcher by default then the following requirements apply:

  • The applications must be business- or wireless account-focused (i.e., cannot be a game or consumer-focused app).
Other apps
  • Contacts
  • Dialer
  • Settings, etc.
App install permissions

Besides Google Play and the EMM DPC, no apps can install into the work profile or fully managed device except with express approval from Google.

Approved Branding

Use standard branding and strings

Provisioning workflow requirements

Devices must adhere to standard provisioning screen flows

Work profile experience

Device must comply with the defined work profile experience including the following:

  • Work apps must be grouped into a single UI container, as follows:
    • Device must either have a Personal and Work apps tab.

4.4. Services

Security update support

Device manufacturers must publish security update information on their websites and link to it from Google’s Security Bulletins. This includes:

  • End date (month-year) through when device is guaranteed to receive security updates
  • Fixes contained in the security update, including any included device manufacturer-specific fixes.
Major update release support
  • Support current shipping release + one major OS upgrade
  • Publish information about the guaranteed Android OS version upgrades that the device will receive.
Revalidation

Every major OS upgrade must comply with all the Android Enterprise Recommended requirements for that release to maintain the device’s program status

Unlocked device availability

Unlocked device must be available for purchase by enterprise customers through either:

  • A 3rd-party distributor
  • Direct from manufacturer

* Devices that are targeted exclusively for one specific country may apply for an exemption.

5. Android Enterprise Recommended - Rugged Devices 9.0 - 10.0

5.1. Operating System

Minimum OS version

Android 9.0-10.0

5.2. Minimum device specifications

RAM

2 GB

Storage

16 GB

Speed

1.1GHz

Architecture

32-bit

Ingress protection

IP54 certified

Drop test integrity

MIL-STD-810G or IEC 62-2-32

5.3. Bulk device enrollment

Enrollment methods
  • QR code
  • Zero-touch enrollment

5.4. UI/UX

Default Systems Apps - managed devices
  • Camera
  • Contacts
  • Downloads
  • Google
  • Messaging
  • Dialer
  • Play Store
  • Settings
  • EMM app (if bundled in the system image)
Provisioning flows

Devices must adhere to standard provisioning screen flows

5.5. Services

Security update support

90-day security updates

  • Security updates must be made available to customers for five years from the initial ship date of the device.
Major update release support
  • Support current shipping release + one letter upgrade
  • Future dessert upgrades, including carrier certification, must be available to all Enterprise Recommended devices within 18 months of the board support package (BSP) drop.

6. Android Enterprise Recommended - Rugged Devices 11.0

6.1. Operating System

Minimum OS version

Android 11.0

6.2. Minimum device specifications

RAM

2 GB

Storage

16 GB

Speed

1.1GHz

Architecture

32-bit

Ingress protection

IP54 certified

Drop test integrity

MIL-STD-810G or IEC 62-2-32

6.3. Bulk device enrollment

Enrollment methods
  • QR code
  • Zero-touch enrollment

6.4. UI/UX

Default Systems Apps - managed devices
  • Camera
  • Contacts
  • Downloads
  • Google (if bundled in the system image)
  • Messaging
  • Dialer
  • Play Store
  • Settings
  • EMM app (if bundled in the system image)
Additional apps for fully managed devices

If devices have additional applications that are visible in the launcher by default then the following requirements apply:

  • The applications must be business- or wireless account-focused (i.e., cannot be a game or consumer-focused app).
Provisioning flows

Devices must adhere to standard provisioning screen flows

6.5. Services

Security update support

  • 90-day security updates
Device manufacturers must publish security update information on their websites and link to it from Google’s Security Bulletins. This includes:

  • End date (month-year) through when device is guaranteed to receive security updates
  • Fixes contained in the security update, including any included device manufacturer-specific fixes.
Major update release support
  • Support current shipping release + one major OS upgrade
  • Publish information about the guaranteed Android OS version upgrades that the device will receive.
Revalidation

Every major OS upgrade must comply with all the Android Enterprise Recommended requirements for that release to maintain the device’s program status.